Frequently Asked Questions
Answers to the questions we get most.
Are the products safe for children and pets?
We use approved products at suitable concentrations, and we explain the precautions before and after the service, such as keeping children and pets away until the area dries and is aired out.
Do I need to leave the home during the service?
It depends on the treatment. Gel and bait treatments usually need no evacuation, while full spraying may need a temporary exit and we will tell you how long.
Is the inspection free?
Yes, we offer a free inspection to identify the pest and the extent of the problem before quoting a price.
How many visits will I need?
It depends on the pest and the severity. Some cases are solved in one visit and others need follow-ups, which we decide after the inspection.
Is the service guaranteed?
We offer a written guarantee depending on the service, and its length is stated in the quote before we start.
How do you set the price?
The price depends on the size of the place, the pest type and the severity, and we set it clearly after the inspection.
How should I prepare before the technician arrives?
Cover or put away food and dishes, move furniture away from walls if possible, and tell us if there are children, pets or anyone with allergies.
Do you serve businesses and restaurants?
Yes, we offer periodic visit contracts for companies, restaurants, hotels and warehouses according to each place's needs.
Is there any smell after the service?
We choose low-odor products where possible, and any light smell fades with ventilation.
When will I see results?
You usually notice a difference within days, and some cases take weeks depending on the pest.
Do home remedies work?
They may reduce pests briefly but rarely reach the nest or source, so professional treatment is needed.
Do you work on holidays and evenings?
We schedule by arrangement with you, so contact us for the nearest time.
When can I use the kitchen after treatment?
After the technician finishes and surfaces dry, and we tell you any needed precautions.
How do I book?
Call, message us on WhatsApp or fill in the inspection form and we will contact you to set a time.